Last updated 8/10/19

My goal is to provide the best experience possible. In order for things to go smoothly, please familiarize yourself with my policies before visiting my office.

For the security and privacy of clients, the door is locked while a treatment is in progress. The door will be unlocked 10 minutes before the beginning of your treatment. Thank you for your understanding.

ARRIVAL TO YOUR SESSION:
Please arrive 10-15 minutes early. 
If you are late for your appointment, you will still be charged for the full time. Your appointment will not extend in time because there are other clients who will be arriving on time after your appointment.

CANCELLATION POLICY:
Please provide at least a 24 hour notice if you need to reschedule or cancel a treatment. Only 2 reschedules per year per client allowed.  Please pay attention to any emails, calls, and messages you receive from Intuitive Harmony Medicine about your appointment. If you do not cancel before a 24 hour period before your appointment you will be charged the full amount for the session. If you have received a discount code from me for a free or discounted session and you do not show up to your appointment, your discount code will be considered used and cannot be used to book another discounted appointment.

LATE ARRIVAL POLICY:
The original fee will be charged.

NO SHOW POLICY:
If you do not show up for your appointment you will still be charged.

TREATING MINORS:
I do not work with anyone under 18 years of age.

BRINGING OTHERS:
My office room cannot accommodate other people. You are welcome to have someone come with you to your appointment to drop you off, but they must leave when the appointment begins. I currently work in a communal building and I do not have a waiting space for several people.

PRIVACY POLICY:
Your massage therapy records are kept in the strictest confidence. All  records are kept in a secure place and only those who need to see a client’s file for legitimate business or professional purposes have access to them. Your records will not be released to third parties, including health care providers and insurance companies without your written consent. Records may be surrendered if required by law.

CONDUCT:
Inappropriate behavior will not be tolerated. Suggestive comments, sexual innuendos, touching of a massage therapist in an inappropriate way, will result in the termination of the massage session and the client will not be allowed to return for further massages. Our full fee will be expected and the authorities will be notified.

Here is the link to the intuitive reading policy, on a separate page

Holistic healing for stressed women – Crystal Healing, Herbal Medicine, Massage, and Intuitive Readings.